USG 100 Flex and German Magenta IPTV

Niro96

Hello, my USG 100 Flex is running very well so far. Unfortunately I can't get my IPTV to work. After these instructions I set everything. https://support.zyxel.eu/hc/en-us/articles/360004093659-IPTV-with-multicast-and-IGMP-USG-ATP-VPN-. Unfortunately the picture stops after 5 seconds. So when switching from unicast to multiast. Do you have another idea?

greeting

Marcus

Zyxel_Jeff

FelixSchneider said:

Hello,
@Zyxel_Jeff
I tested with
Zyxel USG FLEX 200
Firmware 5.31(ABUI.0)
ISP Deutsche Telekom AG

Minimal Topology, one Device on LAN 1
WAN pppoe with VLAN 7

Im currently in Nebula Cloud Mode. But I have my configuration saved. As I said before, I will look into this mess a second time but first I would like to know if there is a SSM implementation...

@Niro96 did you get any further and possibly got it to work ?

Hello @FelixSchneider

Currently, our firewall hasn't implemented PIM-SSM and SSM suites, so we cannot support this feature. We already transfer this requirement to an idea for our future development evaluation. Thanks for your response and assistance for us .

mMontana

Hello @Niro96 the document you linked has been updated 1 day ago. Does your settings reflect the latest versions?
Moreover: are there any tech details about Magenta IPTV settings required on the service website?
Consider that many forumers don't know German...

Last but not least: your "player" device of IPTV is into LAN1 segment?

Niro96

Hello, thank you for your answer. I also implemented the new instructions. My IPTV sends the first 5 seconds. in unicast. Then in multicast. My IPTV also runs for 5 seconds. Then it stops. I think that the USG100 Flex cannot handle multicast and IGMPv3 properly.

Zyxel_Jeff

Hi @Niro96

Can you provide the reproduced video and packet files(that includes WAN and LAN interfaces while this symptom appears) to us via private message?

Niro96

I have sent a private Message. Marcus Henning

FelixSchneider

Hello,
just turning in, I experience the same problem.
Unicast works for 5 second but the switch to Muticast is never made.

But bringing something new to the table Magenta TV needs IGMPv3 and SSM. So the only thing I can think of is that Source Specific Multicast does not work or isnt implementet.

It seems from other implementations of SSM it schould be possible to enter the Source IP Address in the Upstrem IGMP Proxy, but this is not possible with USG FLEX Series.

@Zyxel_Stanley, @Zyxel_Jeff
I hope there is a final answer if Magenta TV is possible or not.

Kind Regards

Felix Schneider

Zyxel_Jeff

Hi @FelixSchneider

May I know what USG Flex device and its firmware version you are using? What is your ISP? Could you share your device config with us via private message? Please share your topology with us as well. Thanks.

Zyxel_Jeff

Hi @FelixSchneider

Moreover, could you capture complete WAN, LAN interface packets for us during IPTV runs for 5 seconds then it stops? Thanks.

FelixSchneider

Will do that if I got the time, but could you please figure out if the USG FLEX Supports SSM ?

@Zyxel_Jeff

FelixSchneider

SSM - RFC Reference / Overview 

https://datatracker.ietf.org/doc/html/rfc3569

FelixSchneider

For Reference which capabilities the Router must provide, see Section 5 of the following document...

https://www.rfc-editor.org/rfc/rfc4607