Nebula Cloud Service Incident - 2022-01-12 04:13 - 05:17 (UTC+0)
Nebula_CSO
Posts: 218 
Zyxel Employee
Zyxel Employee
Dear Nebula Users,
The system has been temporarily unavailable due to an outage incident.
Issue Started from:
2022-01-12 04:13 (UTC+0)
Resolved:
2022-01-12 05:17 (UTC+0)
Issue Symptom & Risk:
Some users have experienced
1. New Nebula devices registered for the first time will fail to online on Nebula due to certificate issues. (Exclude firewall)
Note: This outage incident does not affect Nebula devices and their local network services
If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO
We apologize for any inconvenience this has caused.
Zyxel Nebula Support
0
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