Nebula Cloud Service Incident - 2022-01-12 04:13 - 05:17 (UTC+0)
Options
Zyxel_CSO
Posts: 378 Zyxel Employee
Dear Nebula Users,
The system has been temporarily unavailable due to an outage incident.
Issue Started from:
2022-01-12 04:13 (UTC+0)
Resolved:
2022-01-12 05:17 (UTC+0)
Issue Symptom & Risk:
Some users have experienced
1. New Nebula devices registered for the first time will fail to online on Nebula due to certificate issues. (Exclude firewall)
Note: This outage incident does not affect Nebula devices and their local network services
If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO
We apologize for any inconvenience this has caused.
Zyxel Nebula Support
0
Categories
- All Categories
- 392 Beta Program
- 2.1K Nebula
- 116 Nebula Ideas
- 78 Nebula Status and Incidents
- 5.1K Security
- 51 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 70 Switch Ideas
- 907 WirelessLAN
- 34 WLAN Ideas
- 5.9K Consumer Product
- 210 Service & License
- 332 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 1.9K FAQ
- 880 Nebula FAQ
- 415 Security FAQ
- 220 Switch FAQ
- 195 WirelessLAN FAQ
- 46 Consumer Product FAQ
- 137 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 72 About Community
- 63 Security Highlight