USG20-VPN can't upload configuration

Fullbore

I saved startup-config from our existing USG20-VPN but when I try to save it to a new USG20-VPN I get a Error Message box-

errno: : var errno0=

errmsg: var zyshdata

Both devices are running the latest firmware.

mMontana

Does the file you've uploading have the same name of one into the firewall?

Fullbore

I tried it as the same name and adding a "1"onto the filename, no difference

mMontana

There's any non-ASCII character into configuration file?

Fullbore

Nothing that stands out scrolling through in Textpad.https://www.dropbox.com/s/zel2gjr8a2vz4vf/startup-config1.conf?dl=0

Zyxel_Emily

Hi @Fullbore,

When I upload your configuration file "startup-config1.conf" to USG20-VPN(firmware 5.20), it shows the following error message. We're investigating this issue. 


To solve the issue temporarily, edit the configuration file and delete three lines. The file can be uploaded to the device and applied successfully.

Fullbore

That is uploading, but as of now it's been uploading for 3 hours!

This seems a very long time