Firmware Upgrade not working

timline1202
Posts: 4
in Nebula
I'm unable to get switches and APs to upgrade their firmware. Nebula indicates that the process has started but nothing actually happens. I suspect something firewall or web filter related could be blocking...
Many thanks
Many thanks
0
All Replies
-
Hi @timline1202
The firewall should have different things open:
Please have a look here:
https://nebula.zyxel.com/cc/ui/index.html#/help/firewall-information
Regards,
Tobias0 -
Thank you - On one of my sites I'm finding the it's also using 54.73.103.137 on 6667 but that address is not listed. Allowing it does make cloud connect a lot faster.
0 -
and 63.35.107.114 on 66670
-
We still continue to have problems getting the devices updated. All firewall information has been added but it still fails. If we apply an any rule to specific IP addresses it completes fine.0
Categories
- All Categories
- 429 Beta Program
- 2.6K Nebula
- 163 Nebula Ideas
- 112 Nebula Status and Incidents
- 6K Security
- 350 USG FLEX H Series
- 291 Security Ideas
- 1.5K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 42 Wireless Ideas
- 6.6K Consumer Product
- 261 Service & License
- 406 News and Release
- 87 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.8K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 82 Security Highlight