PLA6496 Pairing Issues
Options
SimonEng
Posts: 1 
Freshman Member
Freshman Member
Hello All,
I have 4 PLA6496 units that are having pairing issues all of a sudden, and I am unable to access the web gui on 2 of them. Previously I could see the addresses in my firewall but now they are not even requesting DHCP (which is the first step, I think, to getting to the gui). I have been through the pairing process multiple times and now I have 2 "pairs": 2 of the unit pair with each other and I can get to the gui, and the other 2 pair with each other but do not get any IP. Is there a "hard" reset method for these units?
I have 4 PLA6496 units that are having pairing issues all of a sudden, and I am unable to access the web gui on 2 of them. Previously I could see the addresses in my firewall but now they are not even requesting DHCP (which is the first step, I think, to getting to the gui). I have been through the pairing process multiple times and now I have 2 "pairs": 2 of the unit pair with each other and I can get to the gui, and the other 2 pair with each other but do not get any IP. Is there a "hard" reset method for these units?
0
All Replies
-
Hi @SimonEng
You can follow the steps in User Guide Ch2 page11 to reset PLA by press and hold the reset button for 10 to 15 seconds.
0
Zyxel Employee
Categories
- All Categories
- 442 Beta Program
- 3K Nebula
- 228 Nebula Ideas
- 130 Nebula Status and Incidents
- 6.6K Security
- 643 USG FLEX H Series
- 357 Security Ideas
- 1.8K Switch
- 86 Switch Ideas
- 1.4K Wireless
- 54 Wireless Ideas
- 7K Consumer Product
- 303 Service & License
- 496 News and Release
- 93 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.9K FAQ
- 34 Documents
- 89 About Community
- 110 Security Highlight
