Low connection Speed on NWA50

Polytox
Posts: 3

Hi,
I recently purchased a NWA50 for testing purposes. I planned to install 3 APs in my house to have wifi all over.
Now I encounter the problem that the NWA50 only assigns my mobile with 96mbps to the 5Ghz WiFi.
I changed cable.
I connected an other APs (not zyxel) to the same cable and got assigned 400mbps.
Why is the NWA50 only giving me such a low speed?
Distance is directly in Front with 1-5 meteres. Value stays the same.
i set up the ap as low density in nebula.
Any ideas?
I recently purchased a NWA50 for testing purposes. I planned to install 3 APs in my house to have wifi all over.
Now I encounter the problem that the NWA50 only assigns my mobile with 96mbps to the 5Ghz WiFi.
I changed cable.
I connected an other APs (not zyxel) to the same cable and got assigned 400mbps.
Why is the NWA50 only giving me such a low speed?
Distance is directly in Front with 1-5 meteres. Value stays the same.
i set up the ap as low density in nebula.
Any ideas?
0
All Replies
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Hi @Polytox
Welcome to Zyxel Community!
There are many factors impact the result such as environment, connection quality …
Ensure your AP and wireless clients are all upgrade to latest driver version and follow the pdf file in the article to setup/check the environment.
https://community.zyxel.com/en/discussion/13088
If the performance still not as expectation, please enable the Zyxel support at Help > Support request > Invite Zyxel support as administrator, save the changes for us to check. And provide the Org and Site name, thank you.
Regards,
Bella
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Hi Bella,
Thanks for your reply. I checked the guide. Problem still existing.
I will send you Site/Org Name.0 -
Polytox said:Hi Bella,
Thanks for your reply. I checked the guide. Problem still existing.
I will send you Site/Org Name.
Also a big mistake is to leave the AP radio power on default values.
What I suggest to do is to start with a relatively low value (eg. 5-6 dBm) for the 2,5GHz band, and set the 5 GHz radio to about 5-6 dBm more, in this case that would mean 11 dBm. If the area covered will be too small, you can gradually go up by 1-1 dBm.
THis ensures you have a similar, but rather a slightly higher coverage on 5 GHz, so your clients will be more likely to associate to this radio, thus their connection rate will always be better.0
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