Nebula Cloud Service Incident - 2022-04-13 14:50 - 15:31 (UTC+0)

Zyxel_CSO

Dear Nebula Users,

 

The system has been temporarily unavailable due to an outage incident.

 

Issue Started from:

2022-04-13 14:50 (UTC+0)

 

Resolved:

2022-04-13 15:31 (UTC+0)

 

Issue Symptom & Risk:

Some users have experienced 

 

1. Nebula pages cannot normally display or even timeout.

 

Note: This outage incident does not affect Nebula devices and their local network services

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused.

 

Zyxel Nebula Support