Nebula Cloud Service Incident 2022-04-27 03:41-04:02 (UTC+0)

Zyxel_CSO

Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.

Issue Started from:
2022-04-27 03:41 (UTC+0)

Resolved:
2022-04-27 04:02 (UTC+0)

Issue Symptom & Risk:
Some users have experienced 

1. Some devices are offline and unable to reach NCC servers successfully. 

2. Monitoring information will be abnormal on NCC. 

Note: This outage incident does not affect Nebula devices and their local network services

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused.

 

Zyxel Nebula Support