Nebula Cloud Service Incident 2022-05-04 08:59-09:17 (UTC+0)

Nebula_CSO
Nebula_CSO Posts: 243  Zyxel Employee

Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.

Issue Started from:
2022-05-04 08:59 (UTC+0)

Resolved:
2022-05-04 09:17 (UTC+0)

Issue Symptom & Risk:
Some users have experienced 

1. The Site-wide dashboard and some device-related monitor pages are unable to load successfully.

Note: This outage incident does not affect Nebula devices and their local network services

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused.

 

Zyxel Nebula Support