MyZyxel Missing Devices

I need your help because the devices we have registered have disappeared from the myZyxel portal.
In the portal they do not appear when selecting "Device Management". However, if we want to "Register the device", the portal says "The device has already been registered.".

Thank you for your help

Accepted Solution

  • Resolvtech
    Resolvtech Posts: 3
    First Anniversary
    Answer ✓
    I apologize. problem solved.
    Devices were on two different accounts

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