MyZyxel Missing Devices

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Resolvtech
Resolvtech Posts: 3
First Anniversary
image  Freshman Member
in Security
I need your help because the devices we have registered have disappeared from the myZyxel portal.
In the portal they do not appear when selecting "Device Management". However, if we want to "Register the device", the portal says "The device has already been registered.".

Thank you for your help




Accepted Solution

  • Resolvtech
    Resolvtech Posts: 3
    First Anniversary
    image  Freshman Member
    Answer ✓
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    I apologize. problem solved.
    Devices were on two different accounts
    Thanks

All Replies

  • Resolvtech
    Resolvtech Posts: 3
    First Anniversary
    image  Freshman Member
    Options
    Not all but some devices

  • Resolvtech
    Resolvtech Posts: 3
    First Anniversary
    image  Freshman Member
    Answer ✓
    Options
    I apologize. problem solved.
    Devices were on two different accounts
    Thanks

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