Nebula Cloud Service Incident 2022-05-18 02:32-07:10 (UTC+0)

Zyxel_CSO

Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.

Issue Started from:
2022-05-18 02:32 (UTC+0)

Resolved:
2022-05-18 07:10 (UTC+0)

Issue Symptom & Risk:
Some users have experienced 

1. The Wireless Clients widget of Site-wide dashboard and some device-related monitor pages are unable to load successfully for partial user.

Note: This outage incident does not affect Nebula devices and their local network services

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused.

Zyxel Nebula Support