Nebula Cloud Service Incident 2022-05-20 12:22-13:12 (UTC+0)

Nebula_CSO
Nebula_CSO Posts: 243  Zyxel Employee
Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.

Issue Started from:
2022-05-20 12:22 (UTC+0)

Resolved:
2022-05-20 13:12 (UTC+0)

Issue Symptom & Risk:
Some users have experienced 

1. Some devices are offline and unable to reach NCC servers successfully.  

Note: This outage incident does not affect Nebula devices and their local network services

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused.



Zyxel Nebula Support

Comments

  • Nebula_CSO
    Nebula_CSO Posts: 243  Zyxel Employee
    Dear Nebula Users,

    The incident has been resolved.

    Resolved:
    2022-05-20 13:12 (UTC+0)

    Zyxel Nebula Support