USG310 - L2TP VPN - GUI Error? - Unable to select VPN Connection
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AaronReynoldsUK
Posts: 4
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in Security
I have a fully working IPSec and L2TP VPN on the firewall. Tested and used for 2yrs+.
Just upgraded to v4.72 (latest) firmware. Model is USG310.
GUI Page = VPN > L2TP VPN
Issue:
The drop-down for "VPN Connection" now contains "Please select on..." and the only option is "none".
Expected Behaviour:
The configured IPSec VPN should be selectable (was previously).
Notes:
Not sure if the requirements have changed or if this is a fault in the GUI.
![Image: https://us.v-cdn.net/6029482/uploads/editor/od/8p2va98kxe8m.png](https://us.v-cdn.net/6029482/uploads/editor/od/8p2va98kxe8m.png)
Just upgraded to v4.72 (latest) firmware. Model is USG310.
GUI Page = VPN > L2TP VPN
Issue:
The drop-down for "VPN Connection" now contains "Please select on..." and the only option is "none".
Expected Behaviour:
The configured IPSec VPN should be selectable (was previously).
Notes:
Not sure if the requirements have changed or if this is a fault in the GUI.
![Image: https://us.v-cdn.net/6029482/uploads/editor/od/8p2va98kxe8m.png](https://us.v-cdn.net/6029482/uploads/editor/od/8p2va98kxe8m.png)
0
Best Answers
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Hi @AaronReynoldsUK,
Welcome to Zyxel community.
This is not expected behavior. Can you send me startup configuration file in PM for further checking?
Thanks.Want a FREE Access Point? Participate in our campaign and share your network setup for a chance to win!
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Zyxel_Cooldia said:Hi @AaronReynoldsUK,
Welcome to Zyxel community.
This is not expected behavior. Can you send me startup configuration file in PM for further checking?
Thanks.
Zyxel_Cooldia identified that I was incorrectly using "mode config" on the IPSec configuration (incompatible with/overriding L2TP on ZyXEL), once disabled the VPN Connection was again selectable in L2TP configuration.
1
All Replies
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Re check vpn connection and VPN gateway settings for L2TP VPN
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Later versions (4.x) sometimes to not have any L2TP gateway/connection configured.You can re-enable them with a specific terminal command documented into a KB.1
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Hi @AaronReynoldsUK,
Welcome to Zyxel community.
This is not expected behavior. Can you send me startup configuration file in PM for further checking?
Thanks.Want a FREE Access Point? Participate in our campaign and share your network setup for a chance to win!
0 -
mMontana said:Later versions (4.x) sometimes to not have any L2TP gateway/connection configured.You can re-enable them with a specific terminal command documented into a KB.0
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Zyxel_Cooldia said:Hi @AaronReynoldsUK,
Welcome to Zyxel community.
This is not expected behavior. Can you send me startup configuration file in PM for further checking?
Thanks.
Thank you.
I've PM'd you a redacted startup config.0 -
Zyxel_Cooldia said:Hi @AaronReynoldsUK,
Welcome to Zyxel community.
This is not expected behavior. Can you send me startup configuration file in PM for further checking?
Thanks.
Zyxel_Cooldia identified that I was incorrectly using "mode config" on the IPSec configuration (incompatible with/overriding L2TP on ZyXEL), once disabled the VPN Connection was again selectable in L2TP configuration.
1 -
Is there any solution for this error or should we just throw Zywalls away?0
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zyxel support ridiculous0
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Hi @hgmrtn,
Welcome to Zyxel community.
Please help to check if mode config is tick in VPN phase 2.Go to IPSec VPN > VPN Connection > RemoteAccess_L2TP_Wiz > Mode Config.Turn off "Enable Mode Config". Mode Config is for software IPSec VPN client (the green bow client).
Then you can find it appears on the drop-down list of L2TP > VPN Connection. On this page, IP Address Pool assigns IP addresses to L2TP VPN clients, so you don't need to configure Mode Config in VPN Connection > RemoteAccess_L2TP_Wiz.Want a FREE Access Point? Participate in our campaign and share your network setup for a chance to win!
0
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