Nebula Cloud Service Incident 2022-06-21 15:08-15:38 (UTC+0)

Zyxel_CSO Posts: 304
5 Answers First Comment Friend Collector Sixth Anniversary
 Zyxel Employee
Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.

Issue Started from:
2022-06-21 15:08 (UTC+0)

2022-06-21 15:38 (UTC+0)

Issue Symptom & Risk:
Some users have experienced 

1. Some monitoring information will be abnormal on NCC. 

Note: This outage incident does not affect Nebula devices and their local network services

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused.

Zyxel Nebula Support


  • Eric_101
    Eric_101 Posts: 3
    Friend Collector Second Anniversary
    FYI our XGS1930-28HP is passing traffic still during the outage, but we have an NWA110AX that isn't accepting any clients during this NCC outage... @Nebula_CSO