Nebula Cloud Service Incident 2022-06-24 07:54-08:50 (UTC+0)

Zyxel_CSO
Zyxel_CSO Posts: 427  Zyxel Employee
5 Answers First Comment Friend Collector Seventh Anniversary
edited September 2023 in Nebula Status and Incidents

Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.

Issue Started from:
2022-06-24 07:54 (UTC+0)

Resolved:

2022-06-24 08:50 (UTC+0)

Issue Symptom & Risk:
Some users have experienced 

1. Some NCC web pages are unable to load information.

2. Some monitoring information will be slow on NCC.


Note: This outage incident does not affect Nebula devices and their local network services

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused.

 

Zyxel Nebula Support

Zyxel Nebula Support

Comments

  • Zyxel_CSO
    Zyxel_CSO Posts: 427  Zyxel Employee
    5 Answers First Comment Friend Collector Seventh Anniversary

    Dear Nebula Users,

    The incident has been resolved.

    Resolved:

    2022-06-24 08:50 (UTC+0)

    Zyxel Nebula Support

    Zyxel Nebula Support