Nebula Cloud Service Incident 2022-06-24 07:54-08:50 (UTC+0)

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Zyxel_CSO
Zyxel_CSO Posts: 406  Zyxel Employee
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edited September 2023 in Nebula Status and Incidents

Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.

Issue Started from:
2022-06-24 07:54 (UTC+0)

Resolved:

2022-06-24 08:50 (UTC+0)

Issue Symptom & Risk:
Some users have experienced 

1. Some NCC web pages are unable to load information.

2. Some monitoring information will be slow on NCC.


Note: This outage incident does not affect Nebula devices and their local network services

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused.

 

Zyxel Nebula Support

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  • Zyxel_CSO
    Zyxel_CSO Posts: 406  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Dear Nebula Users,

    The incident has been resolved.

    Resolved:

    2022-06-24 08:50 (UTC+0)

    Zyxel Nebula Support