Two NWA50AX in Smart Mesh frequently dropping connection

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  • Zyxel_HsinBo
    Zyxel_HsinBo Posts: 412  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Switch

    Hi, @agrsdl

     

    Please hold the RESET button behind the back of the AP for at least 3 seconds, or the hard reset process would not be triggered.

     

    And we have checked the AP status managed on your site,

    Both two AP are online, could you help us to provide the org/site info if the offline symptom happens on another site?

     

    And the LED status description table below is for you if you are interested.


    Hope the information would be helpful to you.

    Thank you.

     

    HsinBo

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