unregister NWA5123AC

Hello, searched here but seems i'm supposed to send details via pm

bought an NWA5123AC and can't register it in portal because it is already registered by the prev owner

in web-gui there is no "licensing/registration" to re-register the device.

who can help?

Accepted Solution

  • Zyxel_Bella
    Zyxel_Bella Posts: 304  Zyxel Employee
    Answer ✓

    Hi @StefanK

     

    Welcome to Zyxel community!

    If you’re mentioning “NWA5123AC” instead of “NWA5123AC-HD” or others, NWA5123AC can’t managed by Nebula.

    Or if you’re talking about myZyxel platform registration problem? Please PM me your SN and MAC, we’ll help to check.

    Thank you

     

    Regards,

    Bella

     

     


All Replies

  • StefanK
    StefanK Posts: 2
    just double-checked the comparison table and you are right... will have to buy another