vpn site to site

voip

Hi, my customer has 2 firewall connected through vpn site to site

Some monthes ago the service stops working.

It could depend the organization now use the base pack?

Zyxel_Melen

Hi @voip

Welcome to Zyxel community!
This problem is not due to the base pack since site-to-site VPN can be used in all organization types.
May I know what firewall model is your customer using?
Can you help to enable Zyxel support and provide the organization name for us to check? You can leave the organization name here or provide it to me via PM.
Please go to Help > support request > Zyxel support to enable

voip

Both nsg50

name: STP Modena Tecnica

administrator privileges on

thanks

Zyxel_Melen

Hi @voip

I check the VPN connection and found the site-to-site VPN is connected.
May I know if the problem is still there?
If yes, can you describe the symptom?

Zyxel_Melen

Hi @Donaldroy,

If you are using NSGs in all your sites, please reference this topic below to create:
[NEBULA] How to establish Site to Site IPSec VPN between Nebula Devices (NSGs) ? — Zyxel Community
If you not only use NSG but also USG FLEX/ATP in your sites, you also can reference this topic to create.

If you want to create site-to-site VPN between NSG and other devices, please reference this topic below to create:
[NEBULA] How to establish Site to Site IPSec VPN between Nebula and Non-Nebula devices ? — Zyxel Community

Hope it helps.

upscalevalley

Thanks you so much for an explicit conversation. I got to know alot about the issue.