EX3301-T0 Can't login second time.

Toffe
Toffe Posts: 2
I was trying to log in to my EX3301-T0 but it's telling me wrong username or locked.

When I reset the router it works fine the first time I log in. The second time I have to login to the router it gives me the error;
 "The username or password is not correct or locked."

It doesn't matter if I give it a new password or not after the initial login, keeps on giving me the error.

Always gain access first login after reset but denies me after second login.

Any ideas?

All Replies

  • Liba
    Liba Posts: 4
    Hi Toffe,
    It's looks weird. If EX3301-T0 was provided by ISP, I suggest to contact the ISP to ask this behavior.
  • Toffe
    Toffe Posts: 2
    Thanks for the reply!
    Yes, it was provided to me by my ISP. I never actually called them, I kind off did a workaround that fixed it.
    When I hard reset my router, I logged in as usual but this time I created another Administrator account. This way when I logged out or were automatically out logged, I could access the router on the new account I just created.

    I guess we could mark this as solved but I should probably contact my ISP about it, seems like a software or hardware issue.

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