Nebula Cloud Service Incident 2022-07-27 16:40 - 07-28 01:30 (UTC+0)

Zyxel_CSO

Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.

Issue Started from:

2022-07-27 16:40 (UTC+0)

Resolved:

2022-07-28 01:30 (UTC+0)

Issue Symptom & Risk:

1. Newly registered Nebula devices [AP] are offline and blocked from NCC servers due to expired security certificates.

Note: This outage incident does not affect Nebula devices and their local network services

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused.

Zyxel Nebula Support