how to manually to manage the license?

asmalm Posts: 1
i cannot active my device since it said Firmware Update, where could I get the license key.

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  • Zyxel_Melen
    Zyxel_Melen Posts: 535
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 50 Answers
     Guru Member
    edited August 2022
    Hi @asmalm,

    Welcome to Zyxel community!
    The Nebula license would not request to upgrade your devices to the latest firmware before activating the licenses.
    To activate your licenses, you will need all your devices to have been assigned at least one Pro/Plus license and click the "upgrade now" button on License & inventory page.

    Could you screenshot the License & inventory overview page for me to check which devices need NCC license?
    In addition, may I know what do you mean by "get the license key"?
    If you would like to purchase license, you may contact your reseller or visit Zyxel marketplace to purchase.

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