NWA50AX Reset Password

Erickkkk
Erickkkk Posts: 2
edited November 2023 in Nebula
Hello, I am trying to reset the password (press the reset button for 10 seconds) but without success.
Someone can help me.
I don't understand why the user manual procedure doesn't work.

Accepted Solution

  • Zyxel_Jay
    Zyxel_Jay Posts: 163  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    First, if you want to reset the AP, please press the reset button until the LED light turns to yellow. If your AP is not registered on the Nebula, your password will be reset.
    If your device is registered on the Nebula, when you reset the AP and it is connected to Nebula, your password will change Nebula password.

    You can see your Nebula password in the below picture.
     
    Wish it can help you.
    Zyxel_Jay

All Replies

  • Zyxel_Jay
    Zyxel_Jay Posts: 163  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    First, if you want to reset the AP, please press the reset button until the LED light turns to yellow. If your AP is not registered on the Nebula, your password will be reset.
    If your device is registered on the Nebula, when you reset the AP and it is connected to Nebula, your password will change Nebula password.

    You can see your Nebula password in the below picture.
     
    Wish it can help you.
    Zyxel_Jay
  • Hello Zyxel_Jay, thank for your help.Its ok yet.

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