[NEBULA] Moving device to new organisation

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Jordan_B91
Jordan_B91 Posts: 1 image  Freshman Member
edited April 2021 in Nebula
Hi,

I have borrowed an NAP102 from a family friend to test if this will work in my situation. However I cannot enable the 2.4 & 5GHz channels or register the device to my organisation. 

When I try in NCC i get the error code ERR_OTHER_USER for the MAC address...

How can I fix this?

All Replies

  • WebberIT
    WebberIT Posts: 53 image  Ally Member
    Ideas master First Comment Friend Collector Second Anniversary
    you can only register to another Org that is owned by the account it was previouly registered to.
    create another Org from the original account then add yourself as admin to test it.

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