Nebula Cloud Service Incident 2022-09-12 00:27 - 01:30 (UTC+0)

Zyxel_CSO
Zyxel_CSO Posts: 288
5 Answers First Comment Friend Collector Fifth Anniversary
 Master Member
edited September 13 in Nebula Status and Incidents
Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.

Issue Started from:

2022-09-12 00:27 (UTC+0)

Issue Symptom & Risk:

1. Some NCC web pages are unable to load information.
2. Some monitoring information will be slow on NCC.

Resolved:

2022-09-12 01:30 (UTC+0)

Note: This outage incident does not affect Nebula devices and their local network services

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused.

Zyxel Nebula Support

Comments

  • Zyxel_CSO
    Zyxel_CSO Posts: 288
    5 Answers First Comment Friend Collector Fifth Anniversary
     Master Member
    Dear Nebula Users, 

    The incident has been resolved.
    Resolved: 2022-09-12 01:30 (UTC+0)
  • leasba
    leasba Posts: 2
    First Comment
    The browsers do not recognize the dnsft.cloud.zyxel.com certificate, they give it to me as invalid and it prevents my network users from connecting to youtube.