Nebula Cloud Service Incident 2022-09-12 00:27 - 01:30 (UTC+0)

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Zyxel_CSO
Zyxel_CSO Posts: 392  Zyxel Employee
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edited September 2023 in Nebula Status and Incidents
Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.

Issue Started from:

2022-09-12 00:27 (UTC+0)

Issue Symptom & Risk:

1. Some NCC web pages are unable to load information.
2. Some monitoring information will be slow on NCC.

Resolved:

2022-09-12 01:30 (UTC+0)

Note: This outage incident does not affect Nebula devices and their local network services

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused.

Zyxel Nebula Support

Comments

  • Zyxel_CSO
    Zyxel_CSO Posts: 392  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Dear Nebula Users, 

    The incident has been resolved.
    Resolved: 2022-09-12 01:30 (UTC+0)
  • leasba
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    The browsers do not recognize the dnsft.cloud.zyxel.com certificate, they give it to me as invalid and it prevents my network users from connecting to youtube.