My nebula MSP alerts are not working.

Netwerksupport
Netwerksupport Posts: 2  Freshman Member
Third Anniversary
in Nebula
It seems that my alerts in the MSP portal are not working in nebula. It doesn't seem to reconize my e-mail adres as valid

Accepted Solution

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  • Zyxel_Melen
    Zyxel_Melen Posts: 2,993  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Hi @Netwerksupport,

    Welcome to Zyxel community!
    I have tried using your email address to create an MSP alert but failed.
    I will start the investigation and update you once it is solved.
    Zyxel Melen


  • Zyxel_Melen
    Zyxel_Melen Posts: 2,993  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓
    Hi @Netwerksupport,

    Good news! This issue is fixed. You can add your email to MSP alerts > Email recipient.
    Zyxel Melen


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