Nebula Cloud Service Incident 2022-10-09 13:39 (UTC+0)

Zyxel_CSO

Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.

Issue Started from:

2022-10-09 13:39 (UTC+0)

Issue Symptom & Risk:

1. Some devices are offline and unable to reach NCC servers successfully. 
2. Monitoring device information will be abnormal on NCC.

Resolved:

2022-10-09 16:13 (UTC+0)

Note: This outage incident does not affect Nebula devices and their local network services

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Nebula_CSO

We apologize for any inconvenience this has caused.

Zyxel Nebula Support