i cant update my router VMG3625-T50B

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During the VMG3625-T50B firmware upgrade I'm facing the following error:
Image uploading failed. The selected file is an illegal image. You may press 'Cancel' to upload another firmware image file, or press 'OK' to reboot to recover normal operation.
My Current Firmware Version: V550ABTL0b2r
Newest version: V550ABPM6C0
or :5.50(ABPM7.1)C0
Could you help me?

All Replies

  • onesmartsheep1
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    I guess you must try informing the community exclusively. I would suggest you to go and report the error. Hopefully, you will get help soon.  :)
  • tonygibbs16
    tonygibbs16 Posts: 860  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer
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    Hello @beka

    Unfortunately, the newer version is incompatible with the firmware version you already have.
          - the newer version is ABPM (therefore uncustomised) whereas you have ABTL (which is a customised firmware.)

    If you can, please contact your Internet Service Provider (ISP) for a customised firmware update.

    Kind regards,
         Tony
  • Kyrillos11
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    My current firmware version is V550ABTL0b2r did you know where can I find it? beka  ,onesmartsheep1 
  • Kyrillos11
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    My current firmware version is V550ABTL0b2r did you find it? beka  ,onesmartsheep1 
  • Kyrillos11
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    You gave me this version but it doesn't work

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