NWA50AX not upgrade and sync with all access point

Nikibasso94

NWA50AX not upgrade and sync with all access point, in ther zyxel site last firmware il 6.25, i try manual update but not work

Zyxel_Bella

Hi @Nikibasso94 @tsnbroken

 

Because the latest version V6.29P0 is temporarily removed due to it has been verified it may cause repeated reboot in worst case scenario, the Nebula Firmware available status will display Upgrade available if device running non V6.29P0 firmware and can’t be upgraded.

 

We’ve checked your running version is stable, you can keep use without worries and please ignore if you received upgrade available message.

More information: https://community.zyxel.com/en/discussion/14786

Thank you

 

Regards,

Bella

 

tsnbroken

I have the same issue with 3 of my NWA50AXs. Checked the request support option in hope to get some assistance. 

Zyxel_Bella

Hi @Nikibasso94  @tsnbroken

 

We’ve received your information and will check for you.

Once any observation, we’ll update you as early as possible.

Thank you

 

Regards,

Bella

Zyxel_Bella

Hi @Nikibasso94 @tsnbroken

 

Because the latest version V6.29P0 is temporarily removed due to it has been verified it may cause repeated reboot in worst case scenario, the Nebula Firmware available status will display Upgrade available if device running non V6.29P0 firmware and can’t be upgraded.

 

We’ve checked your running version is stable, you can keep use without worries and please ignore if you received upgrade available message.

More information: https://community.zyxel.com/en/discussion/14786

Thank you

 

Regards,

Bella