NWA50AX not upgrade and sync with all access point

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Nikibasso94
Nikibasso94 Posts: 1
edited November 2023 in Nebula
NWA50AX not upgrade and sync with all access point, in ther zyxel site last firmware il 6.25, i try manual update but not work

Accepted Solution

  • Zyxel_Bella
    Zyxel_Bella Posts: 452  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
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    Hi @Nikibasso94 @tsnbroken

     

    Because the latest version V6.29P0 is temporarily removed due to it has been verified it may cause repeated reboot in worst case scenario, the Nebula Firmware available status will display Upgrade available if device running non V6.29P0 firmware and can’t be upgraded.

     

    We’ve checked your running version is stable, you can keep use without worries and please ignore if you received upgrade available message.

    More information: https://community.zyxel.com/en/discussion/14786

    Thank you

     

    Regards,

    Bella

     


All Replies

  • tsnbroken
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    I have the same issue with 3 of my NWA50AXs. Checked the request support option in hope to get some assistance. 
  • Zyxel_Bella
    Zyxel_Bella Posts: 452  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @Nikibasso94  @tsnbroken

     

    We’ve received your information and will check for you.

    Once any observation, we’ll update you as early as possible.

    Thank you

     

    Regards,

    Bella

  • Zyxel_Bella
    Zyxel_Bella Posts: 452  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    Options

    Hi @Nikibasso94 @tsnbroken

     

    Because the latest version V6.29P0 is temporarily removed due to it has been verified it may cause repeated reboot in worst case scenario, the Nebula Firmware available status will display Upgrade available if device running non V6.29P0 firmware and can’t be upgraded.

     

    We’ve checked your running version is stable, you can keep use without worries and please ignore if you received upgrade available message.

    More information: https://community.zyxel.com/en/discussion/14786

    Thank you

     

    Regards,

    Bella

     


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