Can't register AP as it is still registered with previous nebula account

metagroup

I can't set up the AP as i don't know the previous account holder to have them remove the device from their account.

the AP is a NAP203

metagroup

the label with the qr code unreadable and I can not to scan

Zyxel_Bella

Hi @metagroup

 

Here is the article for generating QR code for your reference.

[Nebula] How to generate Nebula QR code for device register via Nebula App

If you still have any questions, feel free to contact us again.

Thank you

 

Regards,

Bella