Nebula Cloud Service Incident - 2022-11-02 12:35 - 13:08 (UTC+0)

Zyxel_CSO
Zyxel_CSO Posts: 290
5 Answers First Comment Friend Collector Fifth Anniversary
 Master Member
edited November 15 in Nebula Status and Incidents
Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.


Issue Started from:
2022-11-02 12:35 (UTC+0)

Issue Symptom & Risk:
1. Some devices are offline and unable to reach NCC servers successfully.

Note: This outage incident does not affect Nebula devices and their local network services.

If you observed any issues that do not match the symptoms & risks mentioned above, please contact  @Zyxel_CSO

We apologize for any inconvenience this has caused.

Zyxel Nebula Support

Comments

  • Zyxel_CSO
    Zyxel_CSO Posts: 290
    5 Answers First Comment Friend Collector Fifth Anniversary
     Master Member
    Dear Nebula Users, 

    The incident has been resolved.
    Resolved: 2022-11-02 13:08(UTC+0)