Nebula Cloud Service Incident - 2022-11-02 12:35 - 13:08 (UTC+0)

Zyxel_CSO

Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.


Issue Started from:

2022-11-02 12:35 (UTC+0)

Issue Symptom & Risk:

1. Some devices are offline and unable to reach NCC servers successfully.

Note: This outage incident does not affect Nebula devices and their local network services.

If you observed any issues that do not match the symptoms & risks mentioned above, please contact  @Zyxel_CSO

We apologize for any inconvenience this has caused.

Zyxel Nebula Support

Zyxel_CSO

Dear Nebula Users, 

The incident has been resolved.
Resolved: 2022-11-02 13:08(UTC+0)