[NEBULA] New wizard goes live!

Zyxel_Lai
Zyxel_Lai Posts: 99  Ally Member
Seventh Anniversary Friend Collector First Comment
edited April 2021 in Nebula
Do you see new wizard when you create a new organization recently? Yes, we made layout changes on the wizard—a fresh look in summer end, delivering better user experience as well. Try it now and let us know how you think about it!

Quick look of the new wizard.

Comments

  • workaholic
    workaholic Posts: 2  Freshman Member
    First Comment
    edited September 2018

    Hello,

    i created a new organization with the new wizard. Steps are simple and very clear.

    But the new organization does not show up in the MSP Portal. One hour passend since creation.

    How can i fix it?

    Edit:

    relog and switch to other browser helped.

  • Zyxel_Jason
    Zyxel_Jason Posts: 409  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Sixth Anniversary Zyxel Certified Network Engineer Level 2 - Nebula
    Hi @workaholic,

    Since I use Edge, Google Chrome and Firefox to create new organization under my account with no such issue.
    The web page should be redirected to the dashboard of new organization and new site after setting up with the new wizard.
    It also shows normal when I go to MSP Portal page.
    May you share your browser name and its version your are using?

    Thanks.
    Jason

    Don't miss this great chance to upgrade your Nebula org. for free! https://bit.ly/4g2pS9L
  • workaholic
    workaholic Posts: 2  Freshman Member
    First Comment
    Internet Explorer 11.0.80
  • Zyxel_Jason
    Zyxel_Jason Posts: 409  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Sixth Anniversary Zyxel Certified Network Engineer Level 2 - Nebula
    Hi @workaholic,

    Appreciate your information!
    I have reproduced the issue with IE browser and reported to our RD.
    Hope you may use other browsers to navigate Nebula CC.

    Sorry for your inconvenience.
    Jason

    Don't miss this great chance to upgrade your Nebula org. for free! https://bit.ly/4g2pS9L
  • Zyxel_Jason
    Zyxel_Jason Posts: 409  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Sixth Anniversary Zyxel Certified Network Engineer Level 2 - Nebula
    Hi @workaholic,

    New update for this case:
    This issue will be fixed in next Thursday. :)

    Jason

    Don't miss this great chance to upgrade your Nebula org. for free! https://bit.ly/4g2pS9L
  • Zyxel_Jason
    Zyxel_Jason Posts: 409  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Sixth Anniversary Zyxel Certified Network Engineer Level 2 - Nebula
    Hi @workaholic,

    The issue of creating organization by Internet Explorer is already fixed on Nebula CC.

    Enjoy your Nebula~

    Jason

    Don't miss this great chance to upgrade your Nebula org. for free! https://bit.ly/4g2pS9L

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