Planned obsolescence (EDIT: Error was mine, solution at bottom om post)

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Sittingduck
Sittingduck Posts: 3
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edited January 2023 in Personal Cloud Storage
I have multiple NAS devices. I was surprised to see Zyxel removing any mention of my old NSA 310 from their site. All downloads are now gone. That seems unncecessary, though I can understand not being able to provide support at this point for such an old device.

However, even if it is old, this NSA 310 is still doing fine serving simple functions for the pc in my garage. But when I needed to make a small change, I couldn't access the administration page anymore. I get a certificate error. So even if this router is still functioning like it should, I now have to throw it away, because there's a built in certificate that has expired. The world really doesn't need us junking still working hardware. And I am actually quite disappointed that Zyxel is really ok with this instead of making sure that their hardware doesn't become unusable just because of age. It can't be that hard to fix. But when they can't even have downloads available for an old device, ofcourse they're not going to fix this. So disappointing.

EDIT 09/01/2023: Mijzelf corrected me - mistake was mine. I gained access again by allowing Firefox to user an older SSL version, like this.

In the url box type "about:config" without quotes
Accept the risk warning
In the search box type "security.tls.version.enable-deprecated" without quotes
Switch the value to "True"

Accepted Solution

  • Mijzelf
    Mijzelf Posts: 2,642  Guru Member
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    Nope. That certificate error is no planned obsolescence. It's just that your browser no longer supports the old SSL/cipher implementation of the http server on the NAS. If you connect to http://your_nas (and you didn't enable automatic redirect to https, nor installed a plugin on your browser which does so) you can use the webinterface.
    Another option is to tell your browser not to whine for that domain, but just accept an older https implementation.

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  • okimarukas
    okimarukas Posts: 89  Ally Member
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    edited December 2022
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    Maybe someone here gets the same issue. Are there any screenshots of the certificate error? 
    You can check if your firmware is the latest firmware which releases a long time ago.
    If not, you can find Zyxel and ask them for the last firmware.
    You can give it a try with the last firmware.


  • Sittingduck
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    I'm on latest firmware. The error is "ERR_SSL_VERSION_OR_CIPHER_MISMATCH". And Zyxel doesn't care. I just wanted to let others know that they intentionally let this nas die.
  • Mijzelf
    Mijzelf Posts: 2,642  Guru Member
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    Nope. That certificate error is no planned obsolescence. It's just that your browser no longer supports the old SSL/cipher implementation of the http server on the NAS. If you connect to http://your_nas (and you didn't enable automatic redirect to https, nor installed a plugin on your browser which does so) you can use the webinterface.
    Another option is to tell your browser not to whine for that domain, but just accept an older https implementation.
  • Sittingduck
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    Thanks for your suggestions. HTTPS was enabled which threw me off. After allowing older SSL connections, I could access the NAS again. I was wrong and I will edit my original post in case other people experience the same thing as me.

    I recognize your username from back in the day - you had a great pkg collection. Unfortunately my pkg collection was lost a long time ago in a HD crash. Is yours still available somewhere?
  • Mijzelf
    Mijzelf Posts: 2,642  Guru Member
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