I would like to use static ip addresses on WSQ60 Multy PLUS

fabrialare
fabrialare Posts: 9
First Comment
edited January 3 in Multy WiFi System
I tried to use the reserve IP in the access list that generate a rule in setting lan
and i put some rule to in setting lan to force the devices to get a specific ip address

it works for a while but after a period non well understood the wsq60 cancel the rules and in the access list took off all the reserve ip
so i am back at the beggining

i would like to write the rule table for ever where is the mistake?

All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 735
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 500 Comments
     Guru Member
    edited January 5
    Hi @fabrialare

    Please send us the feedback on the Multy APP.
    To reserve IP, you'll need to enable to "Reserve IP" function on the Multy app

    What do you mean you try to generate a rule in the setting lan, could you describe more details about it?

  • I have done what you suggest
    when you put that flag ( Reserve ip )
    if you access the mutly plus with local login

    you go at the option SETTING - LAN
    you will find the cahnce to manage the range for pooling the DHCP
    but also the rules for the STATIC DHCP TABLE
    you will find a rule in that table is the rule you activated with the reserved IP

    The problem is after a while ( could be one day or some hours  )
    You will find the table empty anf the flag reserve ip switch back off
    so you loose the rule and ip address will become free again not anymore static but dynamic

    thanks

  • sorry for mistipyng
    is not CAHNCE    but CHANCE the possibility to to manage ....
  • Zyxel_Jerry
    Zyxel_Jerry Posts: 735
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 500 Comments
     Guru Member
    Hi @fabrialare

    Please help to export the log to us.

    Or you can send us the feedback log on the Multy APP.

  • Hi
    i exported the log
    i have got 3 files
    1 for internet
    2 for connection
    3 for other
    but how can i send it to you
    i do not see any kind of attachment icon for a tar file



    In any case i found out

    ACCESS CONTROL
    if you unflag RESERVE IP in a device you will cancel the rule in
    SETTING   LAN STATIC DHCP TABLE

    If you flag it you write a rule in that table


    If you put dirctly a rule in STATIC DHCP TABLE and there is a device with the same mac address in
    ACCESS CONTROL  the ip address you put in the STATIC DHCP TABLE is irrelevant
    and you put the flag RESERVE IP on that device with the ip adddress you see in acccess control.
    So in reality you can put the ip address you choose in the rule but you are getting what the device got from DYNAMIC DHCP because you are reserving that one

    If you cancel the device in access control you will delete the STATIC DHCP TABLE not just your row but the entire table ( here i think is the mistake )

    So to put the ip address you want for a device since the table will be canceled you have to turn off  the device, cancel the device row in ACCESS CONTROL go back to
    SETTING   LAN STATIC DHCP TABLE

    insert all your rule turn on back  your device to have the right address
    than go back to acccess control and reactivate all the RESERVE IP ADDDRESS for all thos devices you want a precise IP ADDRESS if you are lucky non one is changed

    well this is too much.


    Another thing
    Since i have got 4 WSQ60
    1 Router 3 satellite ( or bridge or access point )
    i would like to have with ip addresses

    XXX.YYY.ZZZ.1   Router
    XXX.YYY.ZZZ.2   SAT 1
    XXX.YYY.ZZZ.3   SAT 2
    XXX.YYY.ZZZ.4   SAT 3

    well if you put these rules in SETTING   LAN STATIC DHCP TABLE
    and you restart all the WSQ60s
    they will the right ip adddress for a while but yor STATIC DHCP TABLE will be deleted again


    So it is very hard to use the STATIC DHCP TABLE

    In this case you havent the FLAG RESERVE IP so it won't last ( here it is the other mistake )
    you do not see all the devices in acccess control, the others multy you see it in MY MULTY


    the only sure thing you can do is to set the reserve ip in access control
    but that just block the situation in what the DYNAMIC DHCP has set for you
    or you have to make a big effort to select your IP ADDRESSes


    For me the STATIC DHCP TABLE should prevail on acccess control

    So help me where is my mistake ?
    Let me know how can i send you the logs


    Fabrizio





  • Zyxel_Jerry
    Zyxel_Jerry Posts: 735
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 500 Comments
     Guru Member
    Hi @fabrialare

    Do you have registered account on the  mycloud-sso.zyxel.com?
    You can follow below steps to send us the feedback on the Multy APP.

  • done
     i sent to you by [email protected]
    even if my user in reality is [email protected]
    in any case done
  • Zyxel_Jerry
    Zyxel_Jerry Posts: 735
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 500 Comments
     Guru Member
    Hi @fabrialare

    We've received your feedback. I'll contact you via the email.

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