Inactive license

CH_HT
CH_HT Posts: 3
First Comment
I can't upgrade my base pack license
to purchased plus pack 

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,104
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
     Zyxel Employee
    Hi @CH_HT,

    Do all of your devices have a plus license?
    If yes, could you help to enable Zyxel Support Access for me to check your problem?
    Please go to Help Center > Support Request > Zyxel support Access to enable and save.


    Melen

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