Inactive license

CH_HT
CH_HT Posts: 3
First Anniversary First Comment
I can't upgrade my base pack license
to purchased plus pack 

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,621  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Hi @CH_HT,

    Do all of your devices have a plus license?
    If yes, could you help to enable Zyxel Support Access for me to check your problem?
    Please go to Help Center > Support Request > Zyxel support Access to enable and save.

    Zyxel Melen

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