Cannot add licenses

SLMark1

Is anyone else having an issue where you cannot add licenses via the Nebula console? When I enter a license it displays the type of license and allows me to click finish, however, it just hangs at that point. I have tested with Security and Pro Pack licenses, and they all hang.

This has been the case for two days.

GiuseppeR

Me too

Zyxel_Melen

Hi @SLMark1 & @GiuseppeR,

Thanks for letting us know about this problem.
I will PM you to request the org privilege and the license key so we can determine the symptom and root cause.

In addition, we have some similar cases and we are investigating this problem now. I will keep you posted once it is fixed.

Zyxel_Melen

Hi @SLMark1 & @GiuseppeR,

The issue has been fixed, please try adding the license again. Thanks.

GiuseppeR

https://community.zyxel.com/en/discussion/comment/49588#Comment_49588

@Zyxel_Melen confirmed, issue resolved. Thanks.

SLMark1

Same, good to go here