VMG4005-B50B can't login after reset

I've reset my modem a couple times (holding down reset until it reboots). I can't seem to login via ssh/telnet/web using the username (admin) and password on the bottom of the unit. Nor do any of the common passwords (admin, 1234). I keep getting authentication failed.

Any help would be appreciated.

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  • Zyxel_Melen
    Zyxel_Melen Posts: 2,629  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    edited April 2023

    Hi @pizzabianco,

    Apology for the late reply.

    Since VMG4005-B50B was designed specifically for a particular ISP to be used by their customers. If you have any further inquiries or concerns, please feel free to contact your Internet Service Provider (ISP) or your local Zyxel support for further support. They are pleased to help you.

    Zyxel Melen


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