Connection of MacBook with 5ghz SSID fails

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  • Zyxel_Kay
    Zyxel_Kay Posts: 577  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    edited April 2023
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    Hi  @PimK82

     

    It’s glad to hear all your workstation connection is now stable. 

    In addition, we would like to share that other users have experienced similar wireless connection issues with their printers, and we found that disabling the Energy Saving function resolved the issue and restored normal printer wireless connectivity. You may try this solution on your printer as well. 

    If you encounter any other issues with the connection problem, please feel free to reach out to us. 

     

    Kay

    Kay

  • PimK82
    PimK82 Posts: 49  Freshman Member
    10 Comments Friend Collector
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    That's the first thing I've tried to turn off. Unfortunately HP does not allow to turn this feature off. Stand-by is in 5, 10 or 15 minutes and auto-off in 1, 2, 4 or 8 hours. Thanks for the idea!

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