Multy-U green light problem
I reset one of my multiple routers (not the main one) and although the indicator light turned green, it hasn't changed since. Additionally, I removed the device from the iOS app, but when attempting to re-add it, the light never turns solid blue.
What steps can I take to troubleshoot and resolve this issue?
All Replies
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when I searched the community, I found this question. This is the exact same problem that I encounter. I did every thing that djindjin did.
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Have you ever pressed the reset button when the device is rebooting?
If you do the reset when the device is rebooting, the led will turn LED green.
Please plug in the power and wait for the device to become led blue
And then you can start to install the Multy U device.0 -
Most probably it's been 2 days and I plug&unplug several times then I kept plug in, and LED is stil solid green. It is never turns blue. And I reset again while the LED was green and nothing changed keep contionue to shining green. :(
Also, I read the manual and search on web for throbleshooing and no one mention about Green color. What is green color even mean?0 -
It was strange to see the device's LED turn green for no apparent reason. I encountered this issue when I mistak try to reset the device while it was rebooting, which caused the LED green, as mentioned in the article
https://community.zyxel.com/en/discussion/9210/what-does-green-solid-led-mean
However, I was able to resolve the issue by unplugging and plugging back in the power adapter.
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posted because the link above in @PixelAXE 's post didn't work for me. It has http11s in it when I hover over it.
Kind regards, Tony
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Thanks for the information Tony 🙏.. But reboot too many times and every time after several yellowish blinks it turns green again..
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Looks like it is hardware issue, you may find your local support for further assistance
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Hi @burakbasci
Based on the information provided, it seems like it is hardware related issue.
Please initiate an paid RMA request to have the faulty device replaced.You can contact the whom you purchased the device to initiate the process.
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