Zyxel USG Flex 100 no connection to wan and lan

BLS_Philippines
BLS_Philippines Posts: 10
First Comment
in Security

Kindly help

«1

All Replies

  • PeterUK
    PeterUK Posts: 3,460  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    edited April 2023

    So this a new setup? Not much info to go on

    Is PWR and SYS light on?

    Does PC connected to USG get a IP in the 192.168.1.xx can you log in to the USG?

  • BLS_Philippines
    BLS_Philippines Posts: 10
    First Comment

    So this a new setup? No it is not a new setup. Last month the device just not working.

    Is PWR and SYS light on? Yes the PWR and SYS lights are on.

    Does PC connected to USG get a IP in the 192.168.1.xx can you log in to the USG? Even if I am connected to the device I am not geting any network response. I cannot log in to the USG not network connection .

  • PeterUK
    PeterUK Posts: 3,460  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary

    You might have to reset and reload a backup config

  • BLS_Philippines
    BLS_Philippines Posts: 10
    First Comment

    How will I do that?

    I do not have a backup config.

  • BLS_Philippines
    BLS_Philippines Posts: 10
    First Comment

    I tried hard reset by pressing the reset button for 15 seconds but nothing happens.

  • Fred_77
    Fred_77 Posts: 120  Ally Member
    5 Answers First Comment Friend Collector Fourth Anniversary

    HI @BLS_Philippines

    maybe PWR light is red? That means power failure (replace the power adapter)

  • BLS_Philippines
    BLS_Philippines Posts: 10
    First Comment

    No the power is not red both PWR and SYS have green lights.

  • BLS_Philippines
    BLS_Philippines Posts: 10
    First Comment

    If I turn on the device there will be a one time green light blink on WAN and LAN then nothing even if I connect to WAN and LAN port.

  • PeterUK
    PeterUK Posts: 3,460  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary

    Are you pressing the reset in as the USG is on?

  • Fred_77
    Fred_77 Posts: 120  Ally Member
    5 Answers First Comment Friend Collector Fourth Anniversary

    Could you connect via console cable and share what you see when usg boots up?

Categories

Security Highlight


Read more

Security Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）