Zyxel USG Flex 100 no connection to wan and lan

Zyxel_Kevin

Hi @BLS_Philippines ,

Greeting Forum, Did you have serial console cable ?

Please kindly share your output. or we can have remote session to check this issue.

Thank you

BLS_Philippines

Are you pressing the reset in as the USG is on?

Yes it is on.

BLS_Philippines

Fred_77Posts: 106  Ally MemberApril 5

Could you connect via console cable and share what you see when usg boots up?

I do not have a console cable. Do I need one?

Zyxel_Kevin

Hi @BLS_Philippines ,

Thanks your reply, We need to clarify the current status of the device through the console.

We can have remote session to assist you. Thank you

BLS_Philippines

Zyxel_KevinPosts: 353  Master MemberApril 11

Hi @BLS_Philippines ,

Thanks your reply, We need to clarify the current status of the device through the console.

We can have remote session to assist you. Thank you

Sir Kevin the problem is I cannot connect to the Zyxel firewall via LAN

BLS_Philippines

Let me provide first the console cable. Thank you.