Can I get my account deleted please?

Hello, I registered to use Zyxel Nebula but I want to remove my account now and I can't. Can this be done for me? Remove all my data and my account please.

Thank you

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,626  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @vman,

    Thanks for consulting us.

    Please check the below link and screenshot to submit a delete account request.
    Zyxel Privacy Policy

    Zyxel Melen

  • [Deleted User]
    [Deleted User] Posts: 2
    First Comment
    edited June 2023

    Hi Melen,

    I have sent an email when you replied (in April) but not heard anything back. I am still getting emails from Zyxel without an ability to unsubscribe. This is quite poor and brings down the image of Zyxel in my view.

    Can you look into this or explain why there has been no response after requesting my information be removed?

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,626  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @vman,

    We did not find an email from you in our email system. But thanks for informing us. We are processing your request now and will send the confirmation email to you. Please be aware of the email.

    Zyxel Melen

Nebula Tips & Tricks