Nebula Cloud Service Incident 2023-04-17, 00:30 - 18:07 (UTC+0)

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Zyxel_CSO
Zyxel_CSO Posts: 407  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited September 2023 in Nebula Status and Incidents

Dear Nebula Users,

The system had some issue due to an incident.

Issue Started from:
2023-04-17 00:30 (UTC+0)

Resolved:
2023-04-17 18:07 (UTC+0)


Issue Symptom & Risk:
1. NCC may not detect IP changes for Remote AP and VPN. 

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support