Change WAN ip on NCC-connected USG Flex

jensskov

Hi

I just shipped an USG FLEX to an office on another continent :-)

I have set it up for DHCP on WAN, but the local ISP only uses manual static IP.
We have tried to guide the local admin to the web gui, but he's just told that it's connected to NCC.
I see two option:
Guide him to change the WAN if ip using CLI or
remoce the device from NCC, readd with static wan settings and the fransfer the adoption file to him for setup.

Am I missing and easier way?

Zyxel_Emily

Hi @jensskov,
We suggest you modify the wan IP address in local web GUI. Here is the video for your reference.
https://www.dropbox.com/s/nuuw31obiqp0m10/wan_setting.wmv?dl=0

Follow this guide to access local web GUI to configure the static IP address.

https://community.zyxel.com/en/discussion/14846/atp-flex-how-to-capture-packets-on-nebula-firewall-local-web-gui

You can find the login credential of local web GUI in Configure > Site Settings.