Zyxel Router/ATA 3301

VoIP2022
VoIP2022 Posts: 13  Freshman Member
10 Comments

Hello,

I am helping a user with the zyxel 3301 router/ata. I logged into the router and cannot see the VoIP setting heading on the right menu. I can see the voip status under network settings. How can i register a sip account then? Where do i activate voip or voip settings?

Thanks.

VV

All Replies

  • tonygibbs16
    tonygibbs16 Posts: 802  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer

    Hello VV @VoIP2022

    Welcome to the forum.

    If the Zyxel device is a DX3301-T0, then a user guide with mentions of SIP in it is at https://support.zyxel.eu/hc/en-us/articles/5858783065362-User-Guide-AX-DX-PX-3301-T0-Serie-V5-13-5-50

    I hope that this is helpful.

    Kind regards,

    Tony

  • VoIP2022
    VoIP2022 Posts: 13  Freshman Member
    10 Comments

    Hi Tony,

    Thanks for sharing the manual. But the manual assumes the "VoIP Settings" button is there and instructs how to use it to set VoIp. But, in this case, teh "VoIP Settings" button is NOT there. It is NOT visible on the menu that appears vertically to the right. To me, it seeems like it DISABLED because there are two physical FXS ports. How to ENABLE it so "VoIP Settings" button becomes visible?

  • tonygibbs16
    tonygibbs16 Posts: 802  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer
    edited May 2023

    Hello VV @VoIP2022

    You're welcome.

    VoIP should be in the Navigation Panel, see below.

    I am going to ask the usual next question, namely can you please say what firmware version the Zyxel device is running?

    Kind regards,

    Tony

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