Gen.Variant.MSILHeracles.da651960 false positive?
All Replies
-
Hi,
If you have the hash for this potential malware, you can search for it here:Thanks!
0 -
Hello, I don't have hash
0 -
Hello, on ATP500
0 -
Dear all users,
This problem should be same as this discussion:
We are currently investigating the problem. Please add the File Pattern "AD2F1837.HPPrinterControl*" on the Allow list in your Anti-Malware settings:
Here is the on-premise firewall setting:
Here is the Nebula firewall setting:
We will provide an update as soon as we have more progress. Thank you for your patience.
Share yours now!
1 -
Dear all users,
Thank you for your patience, and we apologize for any inconvenience caused. We are committed to improving the processing workflow for handling false-positive detections in the future. Additionally, we have made some corrections to the latest Anti-Malware signature. Therefore, we kindly request you to update the signature to the latest version (20230517) and verify whether the false-positive detection issue has been resolved. Once again, we appreciate your understanding and cooperation.
Share yours now!
0
Categories
- All Categories
- 413 Beta Program
- 2.3K Nebula
- 192 Nebula Ideas
- 87 Nebula Status and Incidents
- 5.3K Security
- 142 USG FLEX H Series
- 253 Security Ideas
- 1.3K Switch
- 75 Switch Ideas
- 993 Wireless
- 51 Wireless Ideas
- 6.1K Consumer Product
- 231 Service & License
- 362 News and Release
- 74 Security Advisories
- 23 Education Center
- 5 [Campaign] Zyxel Network Detective
- 2.6K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 101 About Community
- 67 Security Highlight