Device temperature has exceeded system threshold

LDI
LDI Posts: 11
First Anniversary First Comment
edited May 2023 in Security

My USG-500 keeps shutting down.

I get the message that the device temperature has exceeded threshold.

the router is managed via nebula:

Router# debug hardware fan-get
Sensor[0]:75 degree
Sensor[1]:50 degree
Sensor[2]:57 degree
FAN[0]:6914 RPM
FAN[1]:0 RPM
FAN[2]:0 RPM
FAN[3]:0 RPM

what can i do?

Best Answers

  • LDI
    LDI Posts: 11
    First Anniversary First Comment
    Answer ✓

    on the wall.

  • PeterUK
    PeterUK Posts: 2,702  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓

    Not sure on the threshold on my Flex200 I get
    Router# debug hardware fan-get
    Sensor[0]:73 degree
    Sensor[1]:43 degree
    Sensor[2]:47 degree
    FAN[0]:0 RPM
    FAN[1]:0 RPM
    FAN[2]:0 RPM
    FAN[3]:0 RPM
    which is idle no fan

    You might have a heatsink loose?

    That box on the top of the USG might be blocking vents?

  • LDI
    LDI Posts: 11
    First Anniversary First Comment
    Answer ✓

    I moved it and it is still overheating.

    Router# debug hardware fan-get
    Sensor[0]:72 degree
    Sensor[1]:48 degree
    Sensor[2]:54 degree
    FAN[0]:6878 RPM
    FAN[1]:0 RPM
    FAN[2]:0 RPM
    FAN[3]:0 RPM
    Router#

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