Disconnecting from SSLVPN after 30seconds
All Replies
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Hi Nathanoum
I have also had this problem with HP devices, the reason was the HP LAN / WLAN / WWAN Switching UWP service.
When the service is stopped, it worked for me.
Good luck0 -
Thank you, the service is desactived on my device.
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Did the monitor log show anything when the SSL VPN disconnected?
Have you tried another PC? I would like to know if only happen on a specific PC or if it's a general issue.0 -
Nothing is displayed when disconnecting.
Yes it works on two other computers.
Computer model affected: HP Elitebook 840 G90 -
What's your PC windows version? and I would like to check SecuExtender log
Please collect the secuExtender log on the Windows PC
C:\SecuExtenderHelper.log
C:\Users[windows account]\SecuExtender.logMoreover, you may check if the service SecuExtender Helper is running when the issue happens, thanks
You can also check if the account reaches the max number of simultaneous logons. Object > User/Group > Settings > Limit the number of simultaneous logons for access account. Or the SSL VPN IP address is not enough for assigning to this PC.
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