Nebula Cloud Service Incident 2023-05-29, 01:00-01:37 (UTC+0)

Zyxel_CSO

Dear Nebula Users,

The system has been temporarily unavailable due to an outage incident.

Issue Started from:
2023-05-29 01:00 (UTC+0)

Resolved:
2023-05-29 01:37 (UTC+0)

Issue Symptom & Risk:
1. Nebula Control Center pages (SCR monitor) are unable to load successfully.

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.

If you observed any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support

Zyxel_CSO

Dear Nebula Users, 

The incident has been resolved.
Resolved: 2023-05-29 01:37(UTC+0)