Dashboard reset

GiuseppeR
GiuseppeR Posts: 62
First Comment Friend Collector First Anniversary
 Ally Member

Hello everybody,

I'm very upset about the fact that ALL my dashboard were rearranged.

I had 8 square infos on the first line of them and others widget under those square widget and now everything is messed up.

Why?

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,165
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
     Zyxel Employee

    Hi @GiuseppeR,

    I understand your frustration about the changes in your dashboard. However, I would like to clarify we won't change the dashboard arrangement even when new widgets are released. The system is designed to maintain the layout unless an administrator makes changes. Also, we do not have the privilege to access your organization.

    Are there other administrators in your organization? If yes, the changes might be made by other administrators.


    Melen
  • GiuseppeR
    GiuseppeR Posts: 62
    First Comment Friend Collector First Anniversary
     Ally Member

    @Zyxel_Melen

    Hello,

    I noticed the upgrade from 17.00 to 17.01 for Nebula web UI online. Is this update that caused ALL my dashboard to be rearranged?

    Before that I could place 8 square widget per row.

    Now there is no way to add more than 7 square widget per row, so it seems to me that the upgrade of the Nebula is the cause of this rearrangement.

    I have only one extra admin (it is a Zyxel support admin) on only one Company.

    ALL the other Companies are managed by myself and I can assure that I was very surprised when seeing that everything was rearranged.

    Please tell me if this is something expected with Nebula 17.01, it seems that 8 square widgets per row was like a sort of bug considering that new behavior of Nebula web UI.

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,165
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
     Zyxel Employee

    Hi @GiuseppeR,

    Thanks for your feedback. I will help to check and keep you posted.

    By the way, may I know which org/site occurred with this problem?


    Melen
  • GiuseppeR
    GiuseppeR Posts: 62
    First Comment Friend Collector First Anniversary
     Ally Member
    edited June 8

    Hi @Zyxel_Melen

    all my Companies, none left behind.

    I was forced to rearrange ALL my dashboards because of that.

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,165
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
     Zyxel Employee

    Hi @GiuseppeR,

    Thank you for your input.

    After conducting a thorough investigation, we have identified an issue with the last release of Nebula. We have recognized that there is an unexpected behavior preventing the arrangement of 8 widgets in a single row.

    We apologize for any inconvenience this may have caused. Rest assured, our team is actively working to rectify this issue as quickly as possible.


    Melen

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